Refunds and Cancellations Policy

At Malus Technolab, we strive to provide exceptional services and products. However, we understand that sometimes refunds or cancellations may be necessary.

Refund Policy

• Eligibility: Refunds are available for [specify services or products, e.g., software licenses, consulting services].
• Timeframe: Refund requests must be made within [timeframe, e.g., 30 days] from the date of purchase.
• Refund Amount: Refunds will be issued for [percentage or amount, e.g., full amount, minus processing fees].
• Processing: Refunds will be processed within [timeframe, e.g., 5-7 business days.

Cancellation Policy

• Notice Period: Cancellation requests must be made at least [timeframe, e.g., 30 days] prior to the service or product delivery date.
• Fees: Cancellations may incur [fees, e.g., cancellation fees, restocking fees].
• Partial Refunds: Partial refunds may be issued for [specify services or products, e.g., partially completed projects].

Procedure for Refunds and Cancellations

• Submit Request: Email info@malustechnolab.com or contact our support team.
• Provide Information: Include order number, date of purchase, and reason for refund or cancellation.
• Review and Approval: Our team will review and approve or reject the request.

Exceptions

• Customized Services: No refunds for customized services or products.
• Digital Downloads: No refunds for digital downloads.
• Subscription-Based Services: Cancellations will not retroactively refund previous payments.

Contact Us

For questions or concerns, please contact:

Malus Tecnolab Pvt. Ltd.
Plot No.: 3361/4003, Jagannath Marg, Tarasundari Road, Near Lingaraj Temple, Old Town,
Bhubaneswar, Odisha – 751002
info@malustechnolab.com